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Frequently asked questions

  • We partner with businesses and founders who value design as a strategic investment. ​​Whether you’re an established brand seeking refinement or a growing company ready for long-term creative partnership, we tailor our approach to meet your unique vision.

  • If you value thoughtful, intentional design and want to elevate your brand with strategy and style, you’ll feel right at home here. Our clients are ready to invest in growth that lasts well beyond the design phase.

  • All of our services are tailored. Instead of pre-set packages, we craft custom proposals designed around your goals, priorities, and timeline.

  • No – our work is designed for a remote-first experience, allowing us to serve clients across the country and internationally. No matter the distance, you’ll receive a seamless, high-touch process from start to finish.

  • It begins with your inquiry. We’ll schedule a discovery call to learn about your goals, then create a tailored proposal with next steps, scope, and investment details.

  • Timelines vary depending on scope, but most branding projects take X weeks, while websites may range from X weeks. Additional design and creative direction work are set up in monthly partnerships. We’ll provide an accurate timeline with your proposal.

  • Our focus is on comprehensive branding and long-term creative partnerships. If you’re only looking for one-off projects, we may not be the best fit – but we’re happy to recommend trusted designers for smaller needs.

  • A retainer provides ongoing creative partnership – giving you access to consistent design support, brand oversight, and strategy as your business grows. Think of it as having a design director on your team, without the overhead.

  • That’s where we come in. Many of our clients come to us with a vision but no roadmap. Through discovery and strategy, we’ll define what will serve your business best and build a plan to get you there.

  • Our proposals start at $5,500, but clients who have the most success generally find themselves working with us long-term in a retainer package after the initial partnership has begun. Monthly retainers begin at $XXX and we traditionally sign X length contracts at a time.

  • Yes. While our process is remote-first, we do travel for select projects that benefit from in-person collaboration – such as brand photography, content production, or immersive creative direction. Travel is billed in addition to project fees and will be clearly outlined in your proposal. For monthly creative direction partnerships, this will also be an additional fee and can be added at any time.